Every case, every pathway, every action — in one place
Bring every Police Occupational Health pathway into one secure, connected platform—from referrals and recruitment screening to surveillance, reporting and RIDDOR support. This platform is shaped by practical insight from Police OH administrators and teams.
Fragmented OH is costing you more than you think
Most Occupational Health teams manage critical clinical workflows across email, spreadsheets and three or four disconnected systems. The gaps between them are where things fall through.
Information split across systems
Referrals in one tool, clinical records in another, invoicing in a spreadsheet. Every hand-off creates risk — duplication, inconsistency and uncontrolled file sharing.
NewGen unifies them all
Rigid, admin-heavy workflows
One-size-fits-all pathways mean workarounds, duplicate data entry and manual hand-offs between HR, OH Admin and clinicians — eating hours that should go to patient care.
Configurable pathways from day one
No clear view of what's overdue
Without a live recall engine and role-specific dashboards, missed surveillance, delayed reports and unclear ownership become chronic — and potentially reportable.
Live dashboards with real ownership
Compliance scattered across folders
Policies, consent records, RIDDOR evidence and audit trails in different locations and formats. A single source of truth is the only audit-safe approach.
One governed Compliance HubSix modules. One platform. Zero workarounds.
Scroll through the core service areas — built for Occupational Health, not adapted from generic HR software.
Every referral tracked from first contact to outcome
Configurable end-to-end pathways for management referrals, pre-placement, sickness absence and return-to-work.
- SLA-tracked pathways with escalation rules
- Linked follow-up without losing case history
- Separate access controls per role
Audiometry to vaccinations — all in one system
Complete health surveillance delivery including all statutory assessments. Recall engine keeps nothing overdue.
- Audiometry, spirometry, HAVS, skin, vision, night work
- Safety-critical medicals and travel health
- Recall engine with booking links and DNA queues
Incidents investigated and reportable — not buried in email
Incident monitoring with investigation workflows, corrective actions and RIDDOR-compliant reporting support.
- Structured incident capture with corrective actions
- RIDDOR-compliant reporting support
- Automatic audit trail for every event
Policies and audit evidence — governed, current, version-controlled
Secure Documents Hub with role-based access, in-platform previewing, consent controls and full activity auditing.
- Role-based visibility with selective downloads
- In-platform preview — no uncontrolled copies
- Policy version control with acknowledgements
Nothing falls through — recalled automatically
Due and overdue surveillance, vaccinations and repeat assessments surfaced automatically with booking links and reminders.
- Configurable recall intervals and cohort actions
- Automated booking links and reminders
- DNA queues and rebooking workflows
Live dashboards, governed AI and Xero or Sage invoicing
Configurable dashboards, audit trails and AI-assisted note summaries with mandatory clinical approval before release.
- Live dashboards with configurable KPIs
- AI with clinical sign-off gate — never autonomous
- Client invoicing — Xero and Sage integration
See every module working together in a live demonstration tailored to your service model.
Book a DemoOccupational Health Pathways
Referrals, recruitment, surveillance, fitness, incidents and more
Built around how your service runs
Every referral type, questionnaire, SLA and approval rule configured to your model. Role-specific work-trays for all six user types.
Surveillance that recalls itself
Due dates, overdue flags and cohort actions surface automatically. DNA queues and rebooking links mean missed appointments get recovered.
Compliant reporting built in
Incident capture, investigation and RIDDOR-compliant reporting with full automatic audit trail.
In-platform preview. Zero uncontrolled downloads.
All statutory assessments in one system
AI assistance with clinical approval at every step
Note summaries, report drafting and voice-to-text — every output requires clinician sign-off before release.
See what's open, overdue and ready
Configurable per-role dashboards. Audit trails, client reports and invoicing with Xero and Sage integration.
Xero & Sage invoicing built in
Policies, procedures and acknowledgements — version-controlled
OH policies with version control and staff acknowledgement tracking. Role-based access so audit evidence is always current.
Built around the everyday challenges faced by Police OH teams
NewGen's workflows and features have been shaped using practical advice, operational insight and research involving Occupational Health administrators, managers and service leads.
The insight
Teams often have to download sensitive documents simply to check their contents, creating unnecessary copies and increasing information-governance risk.
Secure document previewing Users can preview authorised documents within the platform and selectively download only the files they require.
The Insight
A significant amount of clinical and administrative time is spent typing consultation notes, reports and routine case information.
Speech-to-text support Users can dictate content directly into relevant fields, reducing repetitive typing while retaining review and approval before information is saved or released.
The insight
Incomplete or poorly written management referrals create delays because OH teams must repeatedly request missing information before the case can progress.
AI-assisted referral quality checking The referral checker identifies missing, unclear or potentially insufficient information before submission, while the final referral remains under the control of the manager or HR user.
The Insight
Occupational Health teams can recommend workplace adjustments but often have limited visibility of whether managers have implemented them, whether they remain effective or whether further review is needed.
Workplace adjustment tracking Record recommended adjustments, assign actions, request management updates and track implementation or review status through one controlled process.
Live service oversight
SLAs, overdue actions, recalls and pathway demand in real time.
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Clinicians Assessment queue, draft reports awaiting sign-off
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OH Admins Triage queue, booking confirmations, SLA alerts
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HR & People Referral status and outcomes — no clinical note access
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Managers Raise referrals, track progress, read fitness outcomes
The right actions and information for every authorised user.
Built for OH — not adapted from something else
Most platforms started as HR software or generic clinical systems. NewGen was designed from the ground up for Occupational Health.
| Capability | This platform NewGen Solutions | Legacy OH platforms Typical alternatives | Generic HR / EHS Adapted software |
|---|---|---|---|
| Configurable end-to-end OH pathways | ✓ | Partial | × |
| Role-specific work-trays (6 roles) | ✓ | Partial | × |
| Automated recall engine (surveillance + vaccines) | ✓ | Basic | × |
| RIDDOR-compliant incident reporting built in | ✓ | Partial | × |
| RIDDOR-compliant incident reporting built in | ✓ | × | × |
| In-platform document preview | ✓ | Partial | × |
| Compliance hub with version control | ✓ | × | × |
| Xero / Sage invoicing integration | ✓ | Varies | × |
| Single platform — no additional tools needed | ✓ | × | × |
| Adjustment Tracking | ✓ | × | × |
Every aspect of a pathway is configurable — questionnaires, SLA timescales, approval rules, template content, report-release gates and escalation triggers. There are no fixed templates. Your service model is captured at implementation and built into the platform.
Yes — managers can raise referrals, track status and receive fitness-for-work outcomes. Clinical notes, assessment detail and sensitive health information are role-gated and never visible to HR or management users. All access is audit-logged.
AI features are assistive, not autonomous. Every AI-generated output requires explicit clinical review and approval before it can be released or stored. No AI output becomes a clinical record without a human clinician sign-off. This is a non-negotiable design principle.
All documents are stored in a governed hub with role-based access. In-platform previewing means clinicians can review documents without downloading to local devices. Where downloads are permitted, they are fully audit-logged with user, date-time and document version recorded.
Yes. The incident module includes RIDDOR-compliant reporting support with investigation workflows and corrective action tracking. Every incident generates a full audit trail automatically.
Yes. Native integrations with both Xero and Sage are built in for client-specific invoicing. Invoice generation is linked directly to completed cases and configurable per client without needing to export data manually.
Implementation is led by a NewGen specialist who configures pathways, work-trays, templates and SLAs before go-live. Training is role-specific — each user type receives targeted onboarding for their work-tray. Ongoing support is included as standard.
See NewGen working with your service model
Book a demonstration tailored to your sector and team structure. We configure the demo around your referral types and pathways.
UK-based. NHS and regulated-sector experience. Implementation support included.
Recognized Compliance & Certificates
