Police Occupational Health Platform

Every case, every pathway, every action — in one place

Bring every police occupational health pathway into one secure, connected platform—from referrals and recruitment screening to surveillance, reporting and RIDDOR support. Shaped by practical insight from police OH administrators and teams.

Built for police forces, shared-service OH teams and independent occupational health providers
Police-informed OH workflows
Role-based access and clinical confidentiality
Configurable SLAs, recalls and escalation controls
Police Forces·Shared Police OH Services·Independent OH Providers·Emergency Services·Complex Regulated Workforces·
0
Occupational health pathways
Referrals, recruitment, surveillance, fitness, incidents and more
0
RIDDOR-compliant incident reporting
0
Role-specific work-trays
The right actions and information for every authorised user
0
SLAs, overdue actions, recalls and pathway demand in real time
The problem with legacy systems

Fragmented OH is costing you more than you think

Most occupational health teams manage critical clinical workflows across email, spreadsheets and three or four disconnected systems. The gaps between them are where things fall through.

Platform walkthrough

Six modules. One platform. Zero workarounds.

Scroll through the core service areas — built for occupational health, not adapted from generic HR software.

portal.newgensolutions.co.uk
● Connected
Platform capabilities

Occupational health pathways

Referrals, recruitment, surveillance, fitness, incidents and more

Configurable pathways

Built around how your service runs

Every referral type, questionnaire, SLA and approval rule configured to your model. Role-specific work-trays for all six user types.

14+Pathway types
6Role work-trays
100%Configurable
Recall engine

Surveillance that recalls itself

Due dates, overdue flags and cohort actions surface automatically. DNA queues and rebooking links mean missed appointments get recovered.

94%recalled
Surveillance compliance
vs 71% sector average
0 missed
overdue with recall engine active
RIDDOR & incidents

Compliant reporting built in

Incident capture, investigation and RIDDOR-compliant reporting with full automatic audit trail.

100%
RIDDOR-compliant
Secure documents

In-platform preview. Zero uncontrolled downloads.

Role-basedAudit log
Health surveillance

All statutory assessments in one system

Audiometry & spirometry
HAVS, skin & vision
Night work & vaccinations
Safety-critical medicals
Governed AI

AI assistance with clinical approval at every step

Note summaries, report drafting and voice-to-text — every output requires clinician sign-off before release.

AI draft — awaiting clinical review
“Fit note issued for 2 weeks with phased return recommended…”
Approve & releaseEdit
Note summaries
Report drafting
Voice-to-text transcription
Live dashboards

See what's open, overdue and ready

Configurable per-role dashboards. Audit trails, client reports and invoicing with Xero and Sage integration.

Referrals
78%
Surveillance
94%
Incidents
62%
Released
91%
Integrations

Xero & Sage invoicing built in

2ERP
native integrations
Compliance hub

Policies, procedures and acknowledgements — version-controlled

OH policies with version control and staff acknowledgement tracking. Role-based access so audit evidence is always current.

● Policies acknowledged
Insight-led development

Built around the everyday challenges faced by police OH teams

NewGen's workflows and features have been shaped using practical advice, operational insight and research involving occupational health administrators, managers and service leads.

Secure document previewing without automatic downloads·Speech-to-text for consultation notes and reports·AI-assisted checks for incomplete management referrals·Adjustment tracking between OH teams and management·Repeat recall notifications without creating a new recall event·Configurable questionnaires without developer involvement·Uploadable report, certificate and letter templates·Role-specific work-trays for administrators, clinicians and managers·Live SLA and overdue-action monitoring·Clarification and amendment requests routed through OH Admin·Selective document downloads based on user permissions·Cohort-based health surveillance and recall management·Clear tracking of whether workplace adjustments were implemented·Automated reminders for questionnaires and appointments·Reusable consultation and report templates·Separate clinical and management-facing information·Bulk employee and recruit onboarding·Real-time visibility of cases awaiting action·
A live dashboard, updated in real time

Live service oversight

SLAs, overdue actions, recalls and pathway demand in real time.

  • CliniciansAssessment queue, draft reports awaiting sign-off
  • OH AdminsTriage queue, booking confirmations, SLA alerts
  • HR & PeopleReferral status and outcomes — no clinical note access
  • ManagersRaise referrals, track progress, read fitness outcomes

The right actions and information for every authorised user.

OverviewSurveillanceIncidents
3 overdue
24
Open referrals
91%
Within SLA
3
Overdue
Referrals   Closed
Sickness absence referral Awaiting appt 2d left
Pre-placement assessment Released Today
HAVS surveillance — cohort 7 Overdue 4d ago
Night work assessment In review Today
Why NewGen

Built for OH — not adapted from something else

Most occupational health platforms started as HR software or generic clinical systems. NewGen was designed from the ground up for occupational health.

Capability This platformNewGen Solutions Legacy OH platformsTypical alternatives Generic HR / EHSAdapted software
Configurable end-to-end OH pathways Partial ×
Role-specific work-trays (6 roles) Partial ×
Automated recall engine (surveillance + vaccines) Basic ×
RIDDOR-compliant incident reporting built in Partial ×
Governed AI with clinical approval gate × ×
In-platform document preview Partial ×
Compliance hub with version control × ×
Xero / Sage invoicing integration Varies ×
Single platform — no additional tools needed × ×
Adjustment Tracking × ×
Common questions

Everything you need to know

Can't find what you're looking for? Talk to our team →

See NewGen working with your service model

Book a demonstration tailored to your sector and team structure.
We configure the demo around your referral types and pathways.

UK-based. NHS and regulated-sector experience.
Implementation support included.